1.) Your document's review and custom quote will be processed in the order in which it was received. 

2.) You will receive a notification--via text or email--informing you when the review process of your document begins and when it is completed. Once started, the review of your document can take between 24-48 hours, depending on the length of your document. Your custom quote will arrive in your email shortly thereafter.

3.) You understand it is best to submit quote requests during the hours of operation (8 a.m.-4 p.m. CST), Monday through Wednesday, and Thursday until noon. Any quote requests sent between Thursday noon and Sunday (11:59 p.m. CST) will be evaluated and processed the following Monday morning. 

4.) The proofreader understands the client has every right to accept or decline proofreading services after receiving the quote.

5.) Alternatively, the client understands the proofreader has the right to accept or decline to deliver proofreading services for a particular set of reasons including, but not limited to--overuse of profanity, questionable content, unedited work, etc.  

6.) Most importantly, your work is precious and private! Client privacy is of the utmost importance to me. Your document will not be shared or sold, period! Your document will be stored securely throughout the quote review process. If you choose to decline my proofreading services, rest assured that I will delete your document from my system to ensure your privacy.

Note: Should the client accept the quote and wish to move forward in receiving the proofreading services, the proofreader will be in touch via the preferred method(s) of the client to address the next steps.